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Bank's Double-Standard at Service

Remember when banks wanted your business, they would even give out toasters for new accounts. But now some big banks want to charge you to talk to one of their employee in person or on the phone to check your balance.

Many banks are now in the business of selling insurance, stocks and bonds, CD's and your financial information to associated companies. It appears that the bank management has forgotten what their core business is supposed to be, or perhaps banking is no longer their primary business.

The banks want to charge you for everything about getting your own money out of their banks, and of course they don't want to pay you any interest for using your money. They want you to over draw your account so they can charge you another fee. They want you to set up an "overdraw plan" tied to your credit card so they can charge you a fee for over drawing your account and then a high interest rate on the amount from your credit card transferred to pay the over draw. Now one of the largest Banks in America, Bank of America says, it is are now charging a $5 fee to cash a business check even if it is drawn on an account at their own bank. One of my listeners took a $15 petty cash check drawn on her companies' account at Bank of American to a Bank of America and they charged her $5 to cash the check that was drawn on their own bank. So to get the money out of her companies' account it cost her a 30% fee of the amount that she with drew. This is outrageous!! They know the money is there to cover the check because it's in their own bank. Why should you have to pay 30% of the amount of the check just to get the companies' own money out of the bank?
A Bank of America employee said to me that it seems like every week they have a new product for them to try and sell to the bank customer. It's a double standard, when you want to talk to the bank about your account they want to charge you a fee, but when the bank wants to talk to you about a new product then they wave the fee. Perhaps the customer should charge a fee to listen to the bank's sales pitch.

Banks appear to be greedy, The banking industry has been able to use its great profits to lobby the US Congress to get laws in their favor so they can take advantage of their own customers. But the consumer can fight back, tell your congressman or senator, he or she will not get your vote until they pass some laws to control the out of control greedy banking industry. Also you can move your accounts to smaller banks from the Big Ones that want to rip you off. Many smaller banks will not have all the fees. Very soon those fat cats will get the idea that the consumer still controls the flow of money into their banks. No customers, No flow of cash into the bank.
Remember the old saying: "You Can Bank On It." Well perhaps with the new banking laws we need to change that saying to: "You Can Bank On It, If You Can Afford It."

Filed February 2003